ONLINE

The quickest way to get relief from infections, failed updates, slowdowns, crashes and other pressing software problems.

How it works

1. Call us at 613-592-5059.

2. A technician will connect to your computer using your Internet connection, see your screen and control your mouse and keyboard,.

3. Watch while we work.  You can see everything as itt happens.

4. Stay on the phone and the tech will explain every step of the service and answer questions, Or hang up and the Tech will call you with a full report when done.

Quickest response, lowest cost

The Basic Service Fee is $89.95, which is the only charge if service takes less than an hour. In more complex cases an additional fee may apply.

ON SITE

A tech comes  to your door to address hardware issues, set up new equipment, consult  and provide all our other services on-the-spot.

How it works

1. Call us at 613-592-5059.

2. A dispatcher will arrange an appointment date and time, and assign a technician for your visit.

3. When the tech  arrives you can ask questions and watch while work proceeds. Or do other things and receive a report when work is done.

4. Test out the work before the Tech leaves to make sure everything is as expected.

Personal service, great rate

The minimum charge for on-site service is $129.95, which is the only charge if service takes less than an hour. In more complex cases an additional fee may apply.

PICKUP

No time to wait while we work? Let us pick up your computer whenever convenient, do what is needed off site, and bring it back when  ready!

How it works

1. Call us at 613-592-5059.

2. A dispatcher will arrange an appointment date and time, and assign a technician for the pickup.

3. Upon arrival the tech will do any necessary disconnecting to collect your computer. Ask any questions and make sure the tech understands the problem you are having.

4. When done the tech will call to explain the work and arrange a return time.

Quick and easy

The minimum charge for pickup service is $129.95, which is the only charge if service takes less than an hour. In more complex cases an additional fee may apply.